Privacy Policy

Effective Date: August 26, 2026

1. Introduction

Welcome to Lincoln Mechanical Corporation (“Lincoln Mechanical,” “we,” “us,” or “our”), your trusted HVAC service provider.

This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website, communicate with us, or engage with our HVAC services.

We value your privacy and take reasonable measures to protect your personal information.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

  • Contact Information: Name, phone number, email address, mailing address, and service address.
  • Service Information: Information about your HVAC system, service requests, appointments, estimates, repairs, installations, and maintenance.
  • Communications Information: Information you provide when you contact us, including inquiries, requests, feedback, and communication preferences.
  • SMS Information: Mobile phone numbers and SMS opt-in information and consent when you voluntarily subscribe to our SMS messaging program.
  • Website Information: Information collected automatically when you use our website, which may include IP address, browser type, operating system, device information, and information about how you interact with our website.

3. How We Collect Information

We may collect personal information through:

  • Forms submitted through our website;
  • Phone calls, text messages, emails, and other communications;
  • Service requests, appointments, estimates, and transactions;
  • Information you voluntarily provide to us; and
  • Automated technologies such as cookies, server logs, and similar technologies when you use our website.

4. How We Use Your Information

We may use the information we collect to:

  • Provide, schedule, and manage HVAC services;
  • Schedule and manage appointments;
  • Respond to inquiries and customer service requests;
  • Provide estimates, service updates, appointment reminders, and other service-related communications;
  • Send promotional communications when you have provided the appropriate consent or where otherwise permitted by applicable law;
  • Operate, maintain, and improve our website and services;
  • Maintain business and service records; and
  • Comply with applicable laws and legal obligations.

5. SMS Opt-In Information

Mobile phone numbers and SMS opt-in consent collected by Lincoln Mechanical Corporation are used solely to send messages from Lincoln Mechanical Corporation.

This information is never sold, rented, shared, or otherwise disclosed to any third party for their own marketing purposes. Opt-in data is shared only with the service providers necessary to deliver the messages, and those providers are prohibited from using it for any other purpose.

You may opt out at any time by replying STOP to any SMS message.

6. SMS Program Privacy

Lincoln Mechanical Corporation may offer an SMS messaging program for customers and prospective customers who voluntarily provide their mobile phone number and opt in to receive text messages.

SMS messages may include appointment confirmations and reminders, service updates, estimate follow-ups, seasonal service notices, and promotional offers.

Message frequency varies based on your interaction with us.

We do not sell, rent, or disclose SMS opt-in information or consent to third parties for their own marketing purposes. Opt-in data may be provided only to service providers necessary to deliver our SMS messages, and those providers are prohibited from using the information for any other purpose.

To opt out of SMS messages, reply STOP to any message you receive from us.

For assistance, reply HELP to any SMS message or contact us at 973-988-2019.

For additional information about our SMS program, please see our Terms of Service.

7. Sharing of Personal Information

We do not sell personal information.

We may disclose personal information in the following circumstances:

  • Service Providers: To companies and service providers that perform services on our behalf, such as website hosting, IT services, data storage, telecommunications, messaging, payment processing, or other business functions.
  • Legal Requirements: When required by applicable law, regulation, court order, subpoena, or other legal process.
  • Protection of Rights and Safety: When reasonably necessary to protect our rights, property, customers, employees, or the safety of others.
  • Business Operations: When necessary to operate and administer our business and provide our services.

Service providers that receive personal information from us are expected to use that information only for the purposes for which it was provided and to maintain appropriate confidentiality and security measures.

8. Promotional Communications and Opt-Out Options

You may opt out of promotional communications from us at any time.

  • SMS: Reply STOP to any SMS message you receive from us.
  • Email: Click the unsubscribe link in any promotional email you receive from us.
  • Phone or Direct Contact: Contact us at 973-988-2019.

Opting out of promotional communications will not prevent us from sending service-related communications that are necessary to provide services you have requested or that are otherwise permitted by law.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your personal information.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and service records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.

When information is no longer required, we may securely delete or dispose of it in accordance with our applicable policies and legal obligations.

11. Third-Party Links

Our website or communications may contain links to third-party websites, applications, or services.

Lincoln Mechanical Corporation is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you access.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request or ask questions about how we handle your information, contact us at 973-988-2019.

13. Compliance

We strive to comply with applicable privacy and data protection laws and regulations concerning the collection, use, storage, and retention of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, information practices, or applicable laws.

When we make changes, we will update the Effective Date at the top of this Privacy Policy. If we make material changes, we will provide notice or obtain consent when required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Lincoln Mechanical Corporation
 Phone: 973-988-2019
 Email: info@lincolnmec.com